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Testimonials

Read what some of our clients say:

Arvasi Life Spa

I am excited by the positive movement we have made in a very short amount of time with your consulting and team coaching. I greatly appreciate your continued support of Arvasi and your belief in our company. I look forward to continued positive growth in the next three months as we make our way toward greater profitability!
  • Dr. Avanti Kumar Singh
    Owner, Arvasi Life Spa
    Kenosha, WI.

Following is a brief summary of our team coaching accomplishments over just the past 3 months--August, September, and October 2009.  Below you will find our objectives, as stated on August 6th, 2009.

  1. Increase productivity by providers (upgrade services, re-booking, pre-booking, retail sales, etc.)
    • Pre-booking-- as of July 2009 was 11.9% and now as of October 20th, 2009 is 39%, for increase of 27.1%
    • New Client Visits-- 151 more new client visits during July, August, September 2009 compared to same months in 2008, attributable to the increased networking by all technicians as we have stopped all print/radio/cable TV advertising
  2. Excessive discounting of services, both spa and medical
    • Service Discounts Minimized-- for July, August, September 2008, service discounts for same months in 2009, a decrease of 41% in regards to discounts
  3. Retail sales potential
    • 19% increase in retail sales for July, August, September 2009 compared to same months in 2008
  4. Market-share capacity for spa and medical services has not been maximized
    • 5% increase in service sales for July, August, September 2009 compared to same months in 2008

Read more: Arvasi Life Spa

 

Renee Rouleau Skin Care

As a successful skin care salon owner for 15 years, I've attributed a lot of my success to the fact that I always am open to new ideas and other opinions. There is no such thing about being a 'know it all' in this business since there are so many different facets to it. Enter Durocher Enterprises... The area that I wasn't paying as much attention to was focusing on the productivity of my staff. How are they doing? What are their goals? Are they 'giving it all' to their job? Where are their strengths? And where are their weaknesses? Because of Bryan, I now have bi-weekly meetings with my estheticians to work with them to help them be their best and give their all to their clients and careers. Bryan helped me bring my leadership skills to the next level - and it has paid off!
  • Renee Rouleau
    President, Renee Rouleau Skin Care
    Plano, Texas
   

Spa @ Club NorthWest

We did it!! The opening was a huge success. We had over 350 guests, the chamber of commererce was here for the ribbon cutting ceromy and they said they have never seen a grand opening with so many people ever! Lots of bookings, and retail sales. Bryan, thank you for all your coaching and encouragement you have given me over the past year, I would not be as confident in this venture with out you and all of your experience and support. I am forever grateful.
  • Annette Draper
    Spa at Club NorthWest
    Oregon